Position: Director, Travel Vertical
Location: London/Paris
Type of contract: Permanent
Contract Line management: No
Reporting to Sales: Group VP Sales

About the company

Since its creation in 1921, Chabé is the expert of bespoke mobility and high-end private chauffeur services. The company supports a prestigious and demanding clientele in key segments such as Luxury, Events, Sports, Corporate, Hospitality and Travel. Present in France and internationally (United Kingdom, Monaco, Spain, Switzerland, Italy, Middle East), Chabé stands out for its high-quality standards and its recognized expertise in supporting tailor-made projects.

Main missions

Within the Group Sales Department, the B2B Sales Director for the Travel segment is re-sponsible for managing the performance of the Travel vertical, ensuring the implementation of commercial strategies and the development of activities at the local and global level. This position requires a strategic mindset combined with strong relationship-building skills, as the Director will be tasked with developing and nurturing key client relationships while overseeing commercial development initiatives.

Your main missions will include:

1. Strategic management and functional coordination (Group)

• Deploy and coordinate the commercial strategy of the Travel vertical at the Group level:
  • Develop and execute a strategic plan to address the travel agencies (B2C) and wholesalers, primarily focusing on leisure travelers in countries where Chabé has owned operations.
  • Work closely with subsidiaries to align local actions with overall goals.
  • Analyze opportunities specific to the Travel sector and propose differentiating actions to maintain Chabé’s leading position.
• Maximize synergies between local and global teams:
  • Identify and share leads or opportunities across subsidiaries to increase revenue in a collaborative way.
  • Promote the exchange of best practices between teams in different markets to optimize performance.
• Oversee the consolidated reporting of the Travel vertical:
  • Produce monthly performance reporting (growth, margins, customer satisfaction).
  • Ensure the accuracy of data in Salesforce and other CRM tools, while ensuring consistency with Group standards.
• Contribute to strategic intelligence and innovation:
  • Identify trends in the Travel market and make recommendations to enrich Chabé’s service offerings.
  • Participate in the development of new value propositions in collaboration with marketing and operations, in order to meet the evolving expectations of high-end customers.

2. Commercial development

• Business Development / Sales :
  • Identify and prospect customers in the Travel segment (travel agencies, wholesalers), sending leisure traveler primarily in countries where Chabé has owned operations
  • Establish strategic partnerships with key players in the Travel industry
  • Manage the entire sales cycle: from prospecting and needs qualification to negotiation and contract finalization.
• Key Account Management:
  • Develop and nurture a portfolio of strategic clients (travel agencies and wholesalers), cultivating lasting and trusting relationships.
  • Identify growth opportunities with existing customers, including diversifying services and increasing volumes.
  • Ensure a close follow-up of the bookings to guarantee a high level of satisfaction of customers.
• Client Relationship Development and Management:
  • Focus on long-term client relationship growth by building trust, understanding their evolving needs, and consistently offering tailored solutions.
  • Ensure invoicing and payments are handled smoothly, with accurate and timely processing of client invoices and commissions.
  • Monitor and ensure prompt payments of commission fees, ensuring clients are invoiced promptly and payments are made on time.
• Monitoring Event Success and ROI:
  • Actively monitor and assess the success of trade events, ensuring that new business opportunities resulting from these events are tracked and leveraged.
  • Evaluate the ROI of events by analysing the amount of new business generated and client satisfaction, providing actionable insights for future events.
• Animation of local teams:
  • Motivate, engage, motivate and support any employee working on a Travel vertical related opportunity locally.
  • Set clear objectives, ensure regular follow-up and promote the development of the team’s skills.
  • Participation to trade events
  • Identify key trade events that offer business opportunities and relationship building for the Travel vertical
  • Participate and engage with clients and prospects
  • Investigate partnership opportunities (i.e. sponsoring, transfer services, FAM trips) to maximize Chabé’s visibility
• Commercial Project Manager for Strategic Initiatives:
  • Oversee the implementation of key projects to strengthen Chabé’s brand awareness in the Hospitality sector.
  • Ensure that business guidelines are integrated into day-to-day operations to maximize their impact.

Desired profile

• Education and experience
  • Graduated from a business school or equivalent (bac+5),
  • Minimum 10 years of experience in B2B sales, with expertise in the Travel sector (agencies, wholesalers).
  • Previous experience in sales management and strategic account management is essential.
• Technical skills
  • Expertise in business development and strategic account management, particularly in Travel.
  • Ability to structure and negotiate high value-added partnerships.
  • Strong understanding of CRM tools (ideally Salesforce) and sales reporting processes.
  • Mastery of complex calls for tenders and tailor-made proposals for demanding clients.
• Behavioral Competencies
  • Leadership and ability to unite teams.
  • Sharp interpersonal skills, with an ability to interact with high-level decision-makers.
  • Results orientation, resilience and ability to perform in a competitive environment.
  • Strategic and analytical mind, with an ability to make impactful decisions.
• Languages
  • Fluent English (oral and written); French language would be a plus

Benefits

• Attractive remuneration including a variable component and benefits.
• Opportunities for development in a fast-growing group, with a strong international dimension.
• Stimulating and dynamic work environment, incorporating a flexible teleworking policy.

Through its employees, Chabé is committed to diversity. We believe that diversity in all its forms – gender, age, nationality, disability, culture, religious beliefs and sexual orientation – enriches the workplace and helps strengthen our ability to adapt to a changing world.
As an equal opportunity employer, we welcome and consider applications from all qualified candidates.