Limousine services should be the extension of a hotel’s luxury experience beyond its walls. When ordering a limousine service through the hotel, a guest should receive the same superior service standards experienced in the hotel itself. The in-car experience is second to none and far exceeds your ordinary transfer service.
The guest experience of your car service, forms both the first impression and lasting memory that a guest will have of your hotel.
Moreover, the hotel has a duty of care over the safety and security vis-à-vis to their guests.
Chabé has been servicing luxury hotels for a century. We count more than 40 different hotels as our customers, throughout France, Monaco, the United Kingdom and Switzerland. Our oldest hotel contract was signed in 1946 with the Plaza-Athénée.
While we keep on working with concierge, guests services and managers on a daily basis, we now have entered into strategic relationships with hotel chains on a national and international scale, to serve all their properties through the same contractual framework and with the same quality standards.
We customize our services according to the hotel’s specific needs and standards: chauffeurs’ training, vehicle specifications, vehicle amenities, commercial models, account management etc, all tailored to specifically to extend the hotel experience into the car.
Since its creation in 1921, Chabé has developed very strong links with the community of concierges in hotels and palaces in France, and has been involved with them since the foundation of the Les Clefs d’Or association in 1929, which is now world-renowned. Cultivating the same passion for service, Chabé and Les Clefs d’Or together continue their pursuit of excellence.
Our chauffeurs are used to serve influential guests of luxury hotels. They all speak English and some of them have become experts as guides of their city. They know how to adapt to every type of customer and they are trained to offer a white label service operating under the hotel’s brand.
We invest regularly in their training and can provide a permanently assigned pool of chauffeurs for a given hotel property, to ensure they know the hotel well and are able to adequately answer guests’ questions about your hotel.
All our vehicles are black with a full leather interior, with the highest level of options specified. Our fleet is renewed every two years on average. As part of our CSR approach, we are committed to upgrading our fleet of vehicles to hybrid and electric models as soon as they come to market. We have recently introduced to the fleet the newest fully electric Mercedes V Class.
On board, our customers have Wi-Fi, water bottles, chargers and COVID 19 precautionary amenity packs . We can also personalize amenities with the colours and brand of your establishment.
Chabé has adopted a voluntary and ambitious CSR strategy. We prioritize permanent positions for professional chauffeurs. Over 75% of Chabé chauffeurs are full time employees with permanent contracts. All our chauffeurs are paid fairly, significantly above the legal minimum.
All your guests’ ground transportation emissions are offset and we have already adopted hybrid and electric vehicles across our locations.
At Chabé, we see technology as a way to bring an “enhanced service” to our customers. Digital innovations include:
We operate 24/7 and are available for our customers at all times, even during the recent Covid-19 crisis.
On any time of day and night, we have stand-by cars waiting for customers in the heart of most cities. We thus offer high availability and short ETAs for last minute bookings.
We are commercially innovative too and can personalise our solutions to meet your business objectives. Our offers include:
Thanks to our wide range of additional services and our international network, you have the possibility to extend the guest experience even further. This includes: door-to-door transportation services from your guests home to their hotel , working with VIPS’ own Close Protection Officers, or providing an excursion with a guide for tourists, looking for an extraordinary experience.